These Terms and Conditions (“Agreement”) govern your use of KekesTires.com online store and the purchase of tires and related products from our website. Please read this Agreement carefully before using our website or making any purchases. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms and conditions, you should not use our website or make any purchases.
- General Terms
1.1 Acceptance: By placing an order through our website, you warrant that you are legally capable of entering into a binding contract and that you are at least 18 years old.
1.2 Accuracy: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content, including product descriptions, prices, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
1.3 Product Suitability: It is your responsibility to ensure that the tires you purchase from Keke’s Tires are suitable for your specific vehicle make and model. We recommend consulting your vehicle manufacturer’s specifications and guidelines before making a purchase.
1.4 Tire Installation: Keke’s Tires is not responsible for tire installation. It is your responsibility to have the tires professionally installed by a qualified technician. Improper installation may result in damage to the tires or your vehicle.
- Ordering and Payment
2.1 Order Acceptance: All orders placed through our website are subject to acceptance. We reserve the right to accept or reject an order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity. If we reject your order, we will notify you and refund any payment received.
2.2 Pricing: Prices displayed on our website are in the currency specified and do not include applicable taxes or shipping charges unless otherwise stated. We reserve the right to change prices at any time without prior notice.
2.3 Payment: We accept various forms of payment, including credit/debit cards, electronic funds transfer, and other methods as indicated on our website. By providing payment information, you authorize us to charge the designated amount for your order. All payments are subject to verification and approval.
- Shipping and Delivery
3.1 Shipping: We will make reasonable efforts to process and ship your order promptly. Shipping options and costs will be displayed during the checkout process. Please note that shipping times may vary depending on your location and the availability of the product.
3.2 Delivery: Once your order has been shipped, we are not responsible for any delays or damages caused during transit. Delivery times are estimates and not guaranteed. It is your responsibility to provide accurate shipping information. If the delivery address provided is incorrect, we are not liable for any resulting loss or delay.
- Returns and Refunds
4.1 Return Policy: Keke’s Tires accepts returns for unused and undamaged tires within 30 days of the delivery date. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
4.2 Refunds: Refunds for returned products will be issued in the original form of payment, excluding any shipping charges. Please allow a reasonable period for us to process the refund. Refunds may take several business days to reflect in your account.
- Intellectual Property
5.1 Ownership: All content and materials on our website, including but not limited to text, images, graphics, logos, and trademarks, are the property of Keke