At Keke’s Tires, we are committed to protecting the privacy and security of our customers’ personal information. This Data Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By using our website and providing your personal information, you consent to the practices described in this policy.
Collection of Personal Information
1.1 Information You Provide: We may collect personal information from you when you place an order, create an account, contact our customer service, or participate in surveys or promotions. The types of personal information we may collect include your name, email address, phone number, shipping address, payment information, and any other information you voluntarily provide.
1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This information is collected through cookies, web beacons, and similar technologies. Please refer to our Cookie Policy for more details.
Use of Personal Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, including order confirmation, shipping, and delivery updates. We may also use this information to communicate with you regarding your order or provide customer support.
2.2 Account Management: If you create an account with us, we may use your personal information to manage your account, including account registration, password reset, and account-related communications.
2.3 Marketing Communications: With your consent, we may send you marketing communications, such as newsletters, promotional offers, and updates about our products and services. You have the option to unsubscribe from these communications at any time.
2.4 Personalization: We may use your personal information to personalize your experience on our website, such as displaying relevant products, recommendations, or tailored advertisements based on your preferences and browsing history.
2.5 Analytics and Improvement: We may use your information for analytical purposes, such as analyzing website usage, trends, and customer preferences. This helps us improve our website, products, and services to provide a better user experience.
Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other necessary services. These service providers are contractually obligated to handle your information securely and confidentially.
3.2 Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
Data Security
4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure.
4.2 Payment Security: We use reputable payment processors to securely process your payment information. We do not store or have access to your credit card details.
Data Retention
5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Data Policy, unless a longer retention period is required or permitted by law.
5.2 If you wish to request the deletion of your personal information or update your preferences, please contact us using the contact information provided below.
Your Rights
6.1 You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or inquire about your personal information, please contact us using
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who do we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where is your data sent
Visitor comments may be checked through an automated spam detection service.